Managed IT Support in Perth
What is covered in NextPhaze Managed IT Support? Service (MSP) and Why Do You Need It?
NextPhaze are a full Managed Support Provider (MSP) their Managed IT supports and takes responsibility for the day to day smooth running of your entire business IT and technology, so you don’t have to. It’s like having your own IT department just outsourced, for less cost and often more experienced. The goal is to proactively monitor and manage your systems preventing disruption and downtime and provide a predictable cost through fixed a monthly fee. This incentivises us to prevent problems before they affect you.
Traditional IT companies typically wait for things to break and then fix them. They charge per incident so downtime is revenue. Our approach is very different.
NextPhaze MSP packages provide comprehensive suites of products which include:
- Microsoft licensing
- Advanced cyber security solutions
- Complete data backups
- Breach detection
- Proactive monitoring and management
- Remote and onsite support
- Unlimited IT support
- Perth based IT support team
- Software updates and patch management
- See our Packages for more details
The fundamental problem with breakfix is that they charge by the call and this can run into thousands of dollars, there is no incentive for them to be proactive. NextPhaze MSP on the other hand, is different, it is in our best interest to be proactive and resolve issues before they occur.
A good example of this might be:
“Breakfix is like calling a mechanic when your car breaks down.
MSP is like having your car regularly serviced so it doesn’t break down”
But it’s more than just fixing computers. Managed IT is about building a stable, secure, and reliable tech foundation that lets your business grow without disruption. It means knowing your systems are being looked after behind the scenes, so your team can get on with their work and you can focus on your core business.
Everything your business needs.
All in one place.
Our Managed IT Service packages incoporate everything a business needs from a licencing, security, backup, support and strategic IT direction.
We manage your IT so you can:
- Get back to growing your business
- Stop chasing your traditional IT company
- Keep your team productive and protected
Here’s what’s included:
- 24/7 Monitoring & Maintenance, so you can work confidently, knowing everything’s running behind the scenes.
- Cybersecurity & Risk Management, so you can sleep better, knowing your business is protected.
- Unlimited Support (Remote + Onsite) So your team can always get help, without delays or limits.
- PC & Device Optimisation So you don’t lose hours to slow machines or surprise breakdowns.
- User Management & Backups So you can onboard faster and recover quickly if something goes wrong.
- Plain-English Advice from Local Humans So you don't feel confused, and you’re never left in the dark.
Switching to NextPhaze is easier than you think
If you’re stuck with an IT provider that’s slow, confusing, or just not cutting it, our team will handle the entire transition from start to finish with zero disruption to your team.
By making the switch to NextPhaze you will benefit from:
- Free migration from your existing provider by our team of Perth based technicians
- NextPhaze support holds your hand throughout the process, answering all of your questions, proactively attending to what needs to be done.
- Our local support team handling all necessary communication with your existing IT company
- A smooth and zero disruption transition while we cover everything behind the scenes so you can work without interruption.
- No confusing technical jargon, but a plain english speaking tech team with clear updates you can understand
Start fresh with support that supports your business.
Why Perth businesses choose NextPhaze
Here’s what makes us different:
Are you ready for us to manage, support and protect your business?
Let’s talk about simplifying your IT so you can focus on growing your business.
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